Privacy Policy

Last updated: 4/4/2026

At Vilux Concierge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with our website and services.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect information about the pages you view, how you interact with the site, and what led you to it.

We may also collect personal information that you voluntarily provide to us, such as your name, email address, travel preferences, and any other details shared through our contact forms or communications.

2. How We Use Your Personal Information

We use the information we collect to:

Communicate with you and respond to inquiries
Design and curate personalized travel experiences
Provide you with relevant information about our services
Improve our website and overall client experience
Screen for potential risk or fraudulent activity

3. Sharing Your Personal Information

We may share your personal information with trusted third parties in order to deliver our services, such as hotels, travel providers, and partners involved in your itinerary.

We may also use tools such as Google Analytics to better understand how visitors use our website.

We do not sell your personal information.

4. Your Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal information. If you would like to exercise any of these rights, please contact us using the information below.

5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us at:

Email: vilux.concierge@gmail.com

Vilux Concierge